Software Engineer

Expressions of Interest for a Software Engineer in Brisbane, Queensland, Australia to join our Innovation and Engineering division.

UNIFY Solutions is seeking Expressions of Interest for a mid-level Software Engineer to join the Innovation and Engineering division, to assist with development of our product and service offerings.

UNIFY, as a Gold Microsoft Partner, primarily (but not exclusively) works with Microsoft technology stacks.

Position Details

The Software Engineer researches and applies development methodologies to build and improve UNIFY product and service outcomes. It is both an operational and advisory role to modernise our products and services and build on UNIFY Intellectual Property in a repeatable and consistent manner.

The Software Engineer role reports progress back to the Engineering Manager through the chosen mechanisms, as well as any delegated reporting functions for other business units across the organisation. The Software Engineer also assists with technical support and expertise with respect to analysing, troubleshooting and resolving incidents related to UNIFY IP.

The Software Engineer will work with the Innovation & Engineering team, UNIFY employees, and customers to meet its vision and strive to behave in a manner that reinforces UNIFY’s values.


Development and Implementation

  • Research and Development
  • Software engineering, including but not limited to requirements gathering, analysis, design, development, testing, maintenance, improvements, and documentation
  • Streamline service deliveries of technical offerings and internal systems, for example: build, continuous integration and deployment
  • Advise and assist service delivery teams on improving their operating procedures
  • Assist with measuring success on improvements
  • Monitor and apply best practice, coding and project management standards, to ensure quality outputs

Presales & Projects

  • Provide input in identifying customer solutions, as required
  • Participate in appropriate design and technical discussions for product and engineering related solutions
  • Delivery-based project activities achieved on or before scheduled time and within budget


  • Provide input in implementing engineering solutions, where appropriate
  • Provide appropriate level 3 support as required

Collaboration and Knowledge Sharing

  • Collaborate with key stakeholders to ensure technical disciplines and consulting practice contribute to the successful performance across the company
  • Improve and develop technical skills by developing meaningful IP (documentation, in-house training). Especially in areas where there are considerable knowledge-gaps between team members.

Example initiatives can include: 

  • Formulation of internal training documentation (could be based on recent instructor-led training/conference attendance etc.). With the goal of disseminating this knowledge to other team members
  • Delivering internal training sessions/workshops for other team members as required
  • Aiding with the induction of new staff members
  • Creation or maintenance of internal process documents relevant to the team or unique to specific customers.
  • Acting as a buddy to a less experienced team member as required

Learning and Development

  • Maintaining the necessary level of skill, capability and knowledge in relation to supported technologies and products is of the utmost importance to service delivery, partnership status and contractual obligations.
  • Achievement will be measured against the goals identified below:
    • Construction of a “Learning and Development Plan” identifying goals to be achieved which may include skills, certifications, training courses and exams.
    • Demonstrate evidence that targeted skills have in fact been acquired as a result of focused development (delivering projects or performing support activities on this technology, etc.)
  • Appropriate effort invested in self execution of the learning development plan

Communication & Reporting

  • Effectively communicate with UNIFY Stakeholders and clients on the status of projects or outcomes.
  • Regular communication and reporting is vital for the successful delivery of a project.
  • Achievement will be measured against the goals identified below:
    • Reports are generated and shared with the client and UNIFY team and your Reporting Manager as requested
    • Escalations of delivery issues including client dissatisfaction occur early and remediation steps are identified and executed

Selection Criteria


  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills
  • Strong interpersonal skills with the ability to develop enduring client relationships
  • Ability to map business needs to technology solutions
  • Source and version control
  • ICT infrastructure components including systems directories (including Active Directory), Azure and virtual machine environments or containers
  • Software development processes and tools (including Azure DevOps, Microsoft .NET, Visual Studio, etc.)
  • Strong industry and market awareness


  • Bachelor’s degree in IT or Computer Science (minimum)
  • Microsoft Certifications

Values and Communication

  • High level analytical, conceptual and strategic capabilities
  • Excellent communication, negotiation, influencing and relationship building capabilities, including the ability to represent the organisation externally
  • Ability to engender a continuous improvement culture across a workforce

Other Requirements

  • Ability to work in Australia
  • An understanding of and commitment to compliance of Occupational Health and Safety requirements
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