Aged care identity has to work across distributed care teams, contractors, resident services, family access, and compliance obligations that are only getting tighter. Providers need access that supports safe, humane care delivery while still protecting sensitive information and standing up to scrutiny.

UNIFY helps aged care organisations improve identity governance across workforce access, external providers, resident and family-facing services, and reporting obligations. That includes lifecycle controls, stronger governance, and access models that fit high-trust care environments rather than generic enterprise assumptions.

Australiaโ€™s new Aged Care Act and Rules took effect on 1 November 2025. The reforms raise the bar on provider accountability, governance, and evidence. We help aged care organisations align identity, access, and reporting so they can meet those expectations with more confidence and less operational drag.

Where we help

Workforce access management
Secure workforce and contractor access management.
Resident and family portals
Secure resident and family portals.
Regulatory reporting
Support reporting and governance alignment for new compliance expectations.
Governance alignment
Governance aligned to care obligations.

Highlights

Distributed care teams
Strengthen identity controls across distributed care teams.
Third-party care providers
Enable secure access for contractors and third-party care providers.
Resident data protection
Protect resident and family data with better governance.

Selected Aged Care customers

Metlifecare
Customer
Metlifecare creates retirement communities and aged care services that help residents live safely, independently, and with personalised support.
Bolton Clarke
Customer
Bolton Clarke is an Australian aged care provider. ffering home and community support, retirement living and residential aged care.

Relevant solutions

A practical, standards-aligned view of Verifiable Credentials for organisations building trusted ecosystems.
UNIFYElevate delivers verifiable credential capabilities for secure, privacy-preserving digital identity and trusted access.
UNIFYConnect
Identity
UNIFYConnect automates identity lifecycle management between HR and target systems, reducing manual provisioning effort, delays, and access risk.
Governance
Governance
From compliance burden to business advantage

Insights for Aged Care

Bolton Clarke
Insight
Bolton Clarke is an Australian aged care provider. offering home and community support, retirement living and residential aged care.