Local government identity has to work across a messy mix of council services, community programs, field teams, contractors, and citizen-facing platforms. Councils need access that is easy enough for service delivery, but still auditable enough for procurement, governance, and public accountability.

UNIFY helps councils modernise identity across workforce systems, partner access, and digital services without creating unnecessary complexity for already stretched ICT teams. That includes access governance, lifecycle controls, delegated access, and stronger assurance across the systems that keep local services running.

The result is more reliable access for council staff, vendors, and community-facing operations, with governance that stands up under audit and operational pressure.

Where we help

Citizen services
Citizen service access and identity.
Workforce access
Workforce and contractor access management.
Governance alignment
Governance and compliance alignment.

Highlights

Trusted identity
Support citizen services with trusted identity.
Department access
Secure access for staff and contractors across departments.
Audit evidence
Clear evidence for internal and external audits, without adding operational friction.
Audit readiness
Improve governance and audit readiness.

Selected Local Government customers

Brisbane City Council is the local government of the City of Brisbane.

Relevant solutions

A practical, standards-aligned view of Verifiable Credentials for organizations building trusted ecosystems.
UNIFYElevate delivers verifiable credential capabilities for secure, privacy-preserving digital identity and trusted access.
UNIFYConnect automates identity lifecycle management between HR and target systems, reducing manual provisioning effort, delays, and access risk.
Governance
Governance
From compliance burden to business advantage

Insights for Local Government

Policy and regulatory insights drawn from government engagements and assurance work.

Brisbane City Council is the local government of the City of Brisbane, the capital city of the Australian state of Queensland.