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Managed service

Managed Services for Saviynt

Saviynt specialists running your platform, expanding your IGA estate, and continuously driving more value from your investment.

Why UNIFY Talk to UNIFY
ISO 27001 CERTIFIED
Security cleared TEAM
Saviynt Gold PARTNER
Microsoft Solutions PARTNER
21 years IN IDENTITY SERVICES
ANZ based FULL-TIME SERVICES TEAM
Saviynt Gold CERTIFIED PRACTITIONERS
WHY UNIFY. WHY A MANAGED SERVICE.

Getting more from your Saviynt investment is an operational discipline.

The organisations seeing the most value from Saviynt have one thing in common: someone with genuine platform knowledge running it every day.

Saviynt is an enterprise-grade platform built to protect organisations in an environment where identity has become the primary attack surface. It governs access across the full application estate, drives meaningful certification campaigns, and keeps provisioning aligned to how the business operates. When it is running well, it is one of the most effective tools an organisation has for managing identity risk at scale.

The application coverage problem The value of an IGA deployment is directly proportional to how much of the application estate is connected to it. An application outside Saviynt is unmanaged access risk: users ungoverned, access unreviewed, deprovisioning not guaranteed. Most organisations start with their core systems at go-live then stall.
15% of organisations have onboarded more than 80% of their applications
59% cite integration complexity as the primary reason coverage stalls
Legacy connectors Legacy connectors, business owners who do not understand what governance means for their system, and no dedicated specialist to drive the cadence are what keep backlogs stuck.
Why a Saviynt Managed Services Partner differs from a standard MSP

Governing an IGA platform is a different discipline from managing infrastructure.

Most organisations already have a managed service provider. Governing an IGA platform is a different discipline from managing infrastructure. Your existing provider understands how to keep systems operational. Knowing what Saviynt should be delivering for the business, whether it is delivering it, and how to expand its coverage over time, requires governance and identity expertise that sits outside the scope of most support arrangements.

OUR FOUNDATION 21 years in identity Failure modes, audit-proof configurations, and platform behaviour across releases, built from two decades of real delivery across ANZ government and enterprise.
OUR TEAM Saviynt Architects + SCIP / SCAIP practitioners Saviynt Architects and SCIP and SCAIP certified practitioners in the services team, leading onboarding, releases, and platform direction every month.
OUR MEASURE OF SUCCESS More governance, less exposure More applications under governance each month. Fewer gaps in configuration. A platform that reflects how the business actually operates today.
THE UNIFY SAVIYNT PRACTICE

An extension of your team. Built around continuous improvement.

A managed practice with Saviynt Architects and SCIP and SCAIP certified practitioners in the services team. We operate alongside your team, optimise from real-world experience across every environment we run, and plan with you on what comes next.

01. Assisting you to onboard more of your application estate into governance. Our Saviynt Architects and Business Analysts drive application onboarding on a structured monthly cadence, handling both the technical integration and the business engagement that stalls most programmes.
02. Running every Saviynt release through our structured testing framework before it reaches production. We run every release through a UNIFY-built testing framework covering jobs, JML, access reviews, SoD, and platform integrations, and advise you on what is worth adopting in your environment.
03. Reviewing and advising on how to optimise your Saviynt and Entra licensing. As a Saviynt Gold Partner and Microsoft Solutions Partner, we map the capability overlap between both platforms and identify where you are carrying duplicate costs or missing features you have already licensed.
04. Keeping your platform configuration aligned as the business changes. Every restructure, new system, or policy change that does not land in Saviynt becomes unmanaged exposure. We translate change into configuration as a standing part of the engagement, with no separate project to scope each time.
05. Supporting your user access review campaigns and helping embed them in the business. We help configure campaigns, advise on setup and defect resolution, and support business owner engagement so that access reviews produce outcomes that are defensible, not just completed.
06. Continuous monitoring, issue prevention, and monthly reporting on platform health. We monitor continuously, resolve issues before they reach the business, and deliver a monthly report on what improved, what we caught, and what comes next.
WHAT THE MANAGED SERVICE INCLUDES

What the managed service includes

Break/Fix & 24x7 Support Local team available around the clock for incident response and platform support.
Service & Configuration Enhancements Ongoing service requests and configuration changes as the platform and business evolve.
Application Onboarding Structured monthly cadence to expand application coverage across the estate.
Health Checks & Monitoring Continuous environment monitoring with proactive issue identification and resolution.
Saviynt Release Governance Structured testing framework run against every release before it reaches production.
Licence Optimisation Reviews Regular review of Saviynt and Entra licensing to identify overlaps and maximise value.
Guidance & Recommendations Expert advisory on platform direction, feature adoption, and governance best practice.
Service Performance Management Defined SLAs with regular operational reviews to track and report on service outcomes.
Change Management Structured change governance including UNIFY CAB review before customer CAB submission.
Roadmap Planning Regular strategic discussions on platform direction, upcoming releases, and priorities.
Operational Reviews Scheduled reviews covering platform health, progress against roadmap, and upcoming work.
Continuous Improvement Experience-led optimisations applied across the engagement based on real-world delivery.
WHO WE ARE

Specialist Depth. Proven Delivery.

Over two decades building and operating identity environments across ANZ.

Running Saviynt well takes years of accumulated, multi-customer experience. UNIFY has been working in identity for over 21 years, building and operating environments for government and enterprise across Australia and New Zealand. That experience comes directly into the managed service: in the optimisations learned across multiple Saviynt environments, in the testing suite built and refined across every release, and in the engagement model developed to keep platforms advancing.

Saviynt Gold Partner UNIFY holds Gold Partner status with Saviynt and maintains Saviynt Architects and SCIP and SCAIP certified practitioners as part of the managed services team. Our Saviynt practice spans IGA, application onboarding, SoD, and certification, built across multi-customer, multi-environment delivery.
Microsoft Solutions Partner Entra ID and Zero Trust designation with specialist focus in Cloud Security and Identity and Access Management. We advise on the boundary between what Saviynt should own and what Entra already handles, including where licensing overlaps.
ISO 27001 Certified Formally audited information security management across internal operations and customer environment delivery.
Security Cleared Team NV1 and Baseline clearances across the delivery team, enabling direct engagement with sensitive and classified government environments.
Local FTE Delivery Australia and New Zealand based full-time employees. No offshore resourcing. The people doing the work are the same people who built the knowledge, and they stay across the life of the engagement.
Proven Delivery Government, education, and enterprise across ANZ, including some of the most complex identity environments in the region.
Experience-led continuous improvement

Two years from now, your Saviynt environment is either more capable and more governed than it is today, or it has drifted further from both.

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