Menu

Identity Governance and Administration

Managed IGA Services

More of your estate governed, every month, not just at go-live.

Why managed IGA

Getting more from your IGA investment is an operational discipline.

The organisations seeing the most value from their IGA platform have one thing in common: someone with genuine platform knowledge running it every day. A well-run IGA platform governs access across the full application estate, drives meaningful certification campaigns, and keeps provisioning aligned to how the business operates.

Application governance

Coverage is where the value shows up first.

An IGA platform is only as valuable as how much of your application estate is actually connected to it. An application outside governance is unmanaged risk: users ungoverned, access unreviewed, and deprovisioning not guaranteed. Most organisations connect their core systems at go-live, then stall once the next wave of applications needs the same rigour without a dedicated owner driving it.

That stall is common, not unusual: 89% of organisations have integrated fewer than half of their application estate into their IGA platform, and more than 70% of IT and business leaders report that people across the organisation hold access they no longer need.

Specialist operation

Governing a platform is a different job to running infrastructure.

Most organisations already have a managed service provider for infrastructure. That’s not the same skill as knowing what an IGA platform should be delivering for the business, whether it actually is, and how to expand what it covers over time. That takes governance and identity expertise most support arrangements don’t include.

An extension of your team

Built around continuous improvement.

A managed practice with certified architects and business analysts in the services team. We operate alongside your team, optimise from real-world experience across every environment we run, and plan with you on what comes next.

Onboard more applications into governance Our architects and business analysts drive application onboarding on a structured monthly cadence, handling both the technical integration and the business engagement that stalls most programmes.
Govern platform releases before production Every release runs through a UNIFY-built testing framework covering jobs, joiner-mover-leaver, access reviews, segregation of duties, and platform integrations, with advice on what is worth adopting.
Optimise IGA and Entra licensing We map capability overlap between your IGA platform and Entra and identify duplicate costs or missing features you’ve already licensed.
Support access review campaigns We configure campaigns, advise on setup and defect resolution, and support business-owner engagement so access reviews produce defensible outcomes, not just completion.
Keep configuration aligned Every restructure, new system, or policy change that doesn’t land in your IGA platform becomes unmanaged exposure. We translate change into configuration as a standing part of the engagement, with no separate project to scope each time.
Monitor health and report monthly We monitor continuously, resolve issues before they reach the business, and report on what improved, what we caught, and what comes next.
Service inclusions

What our managed IGA service includes.

Break/fix and 24x7 support Production support and incident response for the IGA platform.
Service and configuration enhancements Ongoing changes that keep the service aligned to business requirements.
Structured application onboarding A managed cadence for expanding application coverage across the estate.
Health checks and monitoring Continuous platform monitoring with proactive issue identification.
Release and licence governance Release governance, licence optimisation reviews, guidance, and recommendations.
Service performance management Defined SLAs, change management, roadmap planning, operational reviews, and continuous improvement.
Is this you?

Managed IGA is designed for platforms whose value needs to keep growing after go-live.

Application onboarding has stalled Core systems are connected to your IGA platform, but the next wave of applications has stalled.
Reviews are being rubber-stamped Access certification campaigns run, but reviewers do not genuinely assess whether access remains appropriate.
No one owns the roadmap Platform releases and licence spend go unreviewed because no one owns the ongoing direction.
Who we are

Identity specialists with local, security-cleared delivery.

22 years Identity experience across ANZ government and enterprise.
100% ANZ A full-time Australia and New Zealand delivery team.
ISO 27001 certified Certified information security management supporting service delivery. Learn more
Security cleared NV1 and Baseline cleared team members.
24/7 support Support coverage for services that require continuous operational response.

Our technology partners.

Continuous governance

Two years from now, your IGA environment is either more capable and more governed than it is today, or it has drifted further from both.

Contact us

Talk to UNIFY about Managed IGA Services.

Tell us about your IGA platform, application backlog, access-review programme, and the operational outcomes you need.
Looks good!
Please enter your name.
Looks good!
Please enter your company.
Looks good!
Please enter your e-mail address so we can contact you.
This form uses Google ReCaptcha to ensure interactions with our site are from legitimate users. Please accept the use of recommended storage before submitting the form. Find out more at the Privacy Centre.
Your message could not be sent. Try again later.