The Department of Health and Human Services (DHHS) delivers policies, programs and services that support and enhance the health and wellbeing of all Victorians.
DHHS provides shared services and infrastructure for an increasing number of Victoria’s leading health agencies. As part of the shared service offering, HSS runs a complex Identity and Access Management to manage identities and access to cross-agency applications.
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UNIFY provides a Service Management platform which is ITIL verified across Incident, Request, Problem and Knowledge Management processes.
UNIFY now provides 24/7 IAM support and enhancements for Health Shared Services Victoria, aiding secure access across Victorian health agencies.