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Managed security services

Managed security services that connect identity operations with threat response.

UNIFY combines UNIFYOperate and UNIFYSecure to help customers run identity, access, and security operations with monitoring, response, service management, reporting, and continual improvement.

Explore the service model Talk to UNIFY
Monitor watch identity, access, security, and operational signals
Respond triage, investigate, escalate, and support remediation
Improve turn reporting and service reviews into practical uplift
Managed operating model

Managed security is more than a monitoring console.

Identity, access, and security platforms do not stay healthy on their own. They need skilled operation, clear ownership, monitoring, response, service management, reporting, and a rhythm for continual improvement.
UNIFY managed security services bring together UNIFYOperate for identity and access operations and UNIFYSecure for managed detection, response, and security operations. The result is a managed model that connects operational health with threat visibility.
Identity operations Operate identity lifecycle, access governance, application provisioning, privileged access, and platform health.
Security operations Monitor, detect, triage, investigate, and respond using managed security operations patterns.
Service management Connect incidents, changes, reporting, reviews, and improvement work into a governed service rhythm.
Service streams

UNIFYOperate and UNIFYSecure cover different parts of the operating problem.

UNIFYOperate provides expert management and support for IAM and security platforms, including administration, service health, change support, reporting, and improvement.
UNIFYSecure focuses on managed security operations, threat monitoring, detection, response, assurance, and security improvement.
UNIFYOperate Managed operation for identity and security platforms that need reliable support, administration, service reviews, and improvement.
UNIFYSecure Managed detection and response services for customers that need threat visibility, triage, escalation, and security operations support.
Integrated managed security A combined service model where identity operations, security monitoring, reporting, and improvement work reinforce each other.
Managed capabilities

The service model is built around operation, assurance, and improvement.

Technical support 8x5 and 24x7 options, ANZ support, defined service levels, monitoring, alerting, and specialist escalation.
Incident and change management Incident reviews, change and release support, configuration control, onboarding support, and customer advocacy.
Reporting and reviews Service health, availability, operational activity, security incidents, risk indicators, and improvement priorities.
Continual improvement Security posture assessment, workflow improvement, trend analysis, improved detection, and collaborative service uplift.
Planning and advisory Roadmap support, threat model assessments, migration planning, workshops, and innovation planning.
Identity-led security Identity, access, governance, and security operations treated as one risk surface rather than disconnected teams.
Coverage

Managed security can cover the platforms and controls customers already depend on.

Identity and access Identity lifecycle, Entra migration, application provisioning, delegated administration, entitlement management, and access reviews.
Security operations Microsoft Sentinel, Defender, endpoint detection and response, vulnerability signals, data protection, and incident handling.
Microsoft security stack Support across Entra ID, External ID, Sentinel, Defender, Purview, Intune, and related Microsoft security services.
UNIFY platforms Operational support for UNIFYConnect, UNIFYElevate, and service patterns that connect identity and access decisions.
When it helps

Managed security services help when internal teams need depth, coverage, or continuity.

Skills pressure Specialist IAM and security operations capability is hard to hire, retain, and keep current.
Tooling without operation Platforms are deployed, but monitoring, response, change control, and improvement are inconsistent.
Threat visibility gaps Security signals exist across identity, endpoint, cloud, and data platforms but are not being reviewed as one service.
Governance demand Executives, auditors, and risk teams need clearer evidence of service health, incidents, and improvement work.
Related managed security services
UNIFYOperate
Services
UNIFYOperate provides managed operations and support for UNIFYAdvantage offerings, helping identity, access, and security platforms run reliably.
Advanced Threat Intelligence
Cybersecurity
Advanced threat intelligence helps organisations detect attacker activity early; UNIFY combines threat context, dark web monitoring, and operational guidance to strengthen response.
Architecture
Services
UNIFY helps organizations define secure, scalable, and governable identity and security architectures across cloud, hybrid, and legacy environments.
From MIM to Entra
Microsoft Entra
UNIFY supports migration from Microsoft Identity Manager to Microsoft Entra with a practical roadmap for secure modernization.

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Shape the managed security model your environment needs.

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