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Identity and Access Management

Managed IAM Services

The depth of a specialist team, without the cost of building one.

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Explore managed services

Specialist services for identity operations, identity governance, and security operations.

Managed IAM Services The depth of a specialist identity and access management team, without the cost of building one. Managed IGA Services More of your application estate governed every month, not just at go-live. UNIFYSecure - Managed Security Service The SOC built for how breaches happen today, with identity context across external exposure, core detection, and insider risk.
Why managed IAM

Access drifts quietly, until it doesn’t.

Every login, every access request, every application someone opens today runs through your identity platform. Nobody notices it’s there until it breaks, or until it’s the thing an attacker got through.

Access rules and workflows that were right at go-live stop being right the moment the business changes around them. Access outlasts the role that justified it. This isn’t a technology problem. The platforms are capable. It’s an operational problem: the gap between an identity environment that was configured once and one that’s continuously overseen.

34% of organisations revoke a departing employee’s access on the day they leave
22% of Microsoft 365 licences sit unused for three months or more, Gartner estimates
$4.3B in wasted Microsoft 365 spend globally each year
An extension of your team

Built around continuous improvement.

Keeping platform configuration aligned Every restructure, new team, or role change that doesn’t land in your identity platform becomes unmanaged access. We translate change into configuration as a standing part of the engagement.
Structured break/fix and configuration support A local team is available for incident response and platform changes, so issues get resolved before they reach the business.
Identity lifecycle and workflow automation Joiner, mover, and leaver processes are kept accurate and running as your organisation’s structure changes around them.
Non-human and service identity governance Credential rotation, certificate lifecycle, and privilege review for the service accounts and API integrations most programmes leave ungoverned.
Entra and IAM licence optimisation Identify where you’re carrying duplicate costs or missing features you’ve already licensed.
Platform roadmap and change advisory Vendor roadmaps are monitored so upgrades and deprecations arrive as planned work, not emergencies.
Formal service management A dedicated Service Delivery Manager, defined service levels, and structured operational reviews cover what’s happened, what’s improved, and what’s coming next.
Continuous platform improvement Configuration, workflows, and processes are refined over time based on what we’re actually seeing in your environment, not left as they were at initial deployment.
Service inclusions

What our managed IAM service includes.

Break/fix and 24x7 support Incident response and platform support for production identity environments.
Configuration aligned to business change Ongoing configuration changes as organisational structures, roles, and policies evolve.
Identity lifecycle automation Joiner, mover, and leaver workflows kept accurate and operational.
Service identity governance Governance for non-human identities, service accounts, and integrations.
Licence optimisation reviews Regular review of Entra and IAM licensing, overlaps, and available capability.
Roadmap and change advisory Platform roadmap tracking, upgrade planning, and deprecation advice.
Service performance management Defined SLAs, a dedicated Service Delivery Manager, and regular operational reviews.
Is this you?

Managed IAM is designed for production platforms that need sustained ownership.

A live identity platform You’re running Entra, Ping, or a hybrid identity platform in production.
Processes depend on tribal knowledge Access reviews and joiner-mover-leaver processes lean on individuals rather than a defined workflow.
An internally stretched team Your internal team is stretched across identity and everything else IT owns.
Who we are

Identity specialists with local, security-cleared delivery.

22 years Identity and security experience across ANZ government and enterprise.
100% ANZ A full-time Australia and New Zealand delivery team.
ISO 27001 certified Certified information security management supporting service delivery. Learn more
Security cleared NV1 and Baseline cleared team members.
24/7 support Support coverage for services that require continuous operational response.

Our technology partners.

Ping Identity
Ping Identity
Partner
UNIFY partners with Ping Identity to deliver secure workforce and customer identity solutions across hybrid and cloud environments.
Continuous alignment

The platform doesn’t fail loudly. It just quietly stops matching the business it’s meant to serve.

Contact us

Talk to UNIFY about Managed IAM Services.

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