Executive overview
Identity, access, security and governance for complex organisations.
We connect strategic direction with identity orchestration, security engineering and managed operations. The result: less manual friction, stronger control and evidence that supports confident decisions.
Strategy / Orchestration / Assurance / Operations
20+ years of specialist experience · Government and enterprise
Australia and New Zealand delivery teams
UNIFYSOLUTIONS.NET
Identity / Access / Security / Governance01 / The UNIFY difference
Since 2004, UNIFY has combined specialist advice, engineering and operational expertise to connect complex systems, govern access and protect information. We help leaders make better identity and security investment decisions, then turn those decisions into working capability.
OPERATIONAL EFFICIENCY
Connect business events with identity and access processes to reduce repeated data entry, manual account updates, rework and dependence on individually maintained scripts.
Measure: handling time, support demand and cost per lifecycle event.
RISK REDUCTION
Connect lifecycle changes, approvals, reviews and privilege controls so access remains appropriate as people change role, contracts expire or staff leave. Give exceptions clear owners.
Measure: access-removal timeliness, standing privilege and exception ageing.
AUDIT AND ASSURANCE
Connect ownership, approval decisions, execution records and review outcomes so access can be explained, failures addressed and evidence made available when required.
Measure: evidence completeness, review effort and unresolved findings.
INVESTMENT AND DELIVERY
Assess existing platforms, native capabilities and dependencies. Establish what to retain, improve or replace, with achievable roadmaps that make costs, risks and sequencing clear.
Measure: avoidable expenditure, duplicated capability and agreed outcomes.
That experience helps identify integration constraints, transition risks and support requirements early, so recommendations account for what it takes to deliver and sustain the outcome.
Read about partnership capability and assurance scope.Partnership capability and assurance scope are described on pages 3 and 5.
Identity / Access / Security / Governance02 / Strategy, expertise and delivery
UNIFY helps leaders evaluate investment, establish a clear direction and sequence improvement around business priorities and risk. Engage us for independent advice, a defined project or ongoing services, with integration, ownership and continuity considered from the outset.
DIRECTION AND INVESTMENT
Assess capability, risk and operational constraints. Define the target state, evaluate options and develop the investment case. Set out priorities, dependencies and transition stages to guide what to retain, improve or replace.
MICROSOFT AND HYBRID IDENTITY
Design, implement and improve Entra alongside Active Directory and established applications. Strengthen authentication, Conditional Access, identity protection and privilege. Deliver staged transitions from MIM and legacy platforms, accounting for continuity and integration.
GOVERNED ACCESS
Establish ownership and policy. Implement Microsoft Entra ID Governance and Saviynt for requests, approvals, reviews, certification and separation of duties. Address privileged access and the ownership and lifecycle of service and workload identities.
INTEGRATION AND DIGITAL SERVICES
Connect authoritative sources, directories and applications. Automate lifecycle processes for employees, contractors, partners, customers and citizens. Extend capability through external identity, delegated administration, identity proofing and verifiable credentials.
PROTECTION AND VISIBILITY
Assess security maturity, control gaps and exposure. Engineer detection, response and information protection with Sentinel, Defender and Purview. Combine identity context, vulnerability assessment and external threat intelligence to prioritise action.
SUSTAINABLE OPERATION
Operate identity platforms, integrations and governance processes. Provide service management, application onboarding and continual improvement. UNIFYSecure adds 24/7 security operations and reporting on coverage, risk and required action.
Our Microsoft experience spans directories and MIM through Entra, Azure, Microsoft 365, Security and Digital & App Innovation on Azure. Our Saviynt practice includes architects and certified implementation practitioners.
Design assurance, testing, controlled releases, documentation, training and handover connect delivery with operational readiness. We agree ownership and success measures early and can strengthen your internal team.
Identity / Access / Security / Governance03 / Orchestration, governance and assurance
A new starter, role change or departure affects accounts, applications, permissions and privilege. UNIFY connects trusted business information, approved rules and operational controls so changes are consistent, failures visible and exceptions owned.
Business change
Governed orchestration
Connected environment
Confirm outcomes. Surface exceptions.
Control evidence / Approvals / Target results / Exception owners / Remediation
Validate attributes and matching rules, resolve conflicting records and assign data-quality issues. Apply approved account, group and entitlement changes through supported interfaces, with dependencies and sequencing defined.
Check target-system results rather than assume a submitted request succeeded. Surface failures, retain evidence and resolve exceptions. Document mappings, integration patterns and rules, with repeatable testing and controlled releases as systems evolve.
| Executive question | Control response | Evidence for assurance |
|---|---|---|
| Who should have access? | Defined ownership, approval rules and separation of duties. | Business purpose, accountable owner and approval record. |
| Does access remain appropriate? | Lifecycle updates, access reviews and time-bound privilege. | Review decisions, expiry and verified removal. |
| Are controls working? | Validation, testing, monitoring and exception resolution. | Control results, failures and remediation records. |
| Where must leadership act? | Risk reporting, escalation and agreed priorities. | Coverage gaps, residual risks and accountable actions. |
We assess native capabilities and existing integrations first. UNIFYConnect connects authoritative business systems, Entra, Active Directory and supported applications, building on useful SSO, governance and application investments.
Map applicable requirements to named controls and owners, including ISO/IEC 27001, Essential Eight and the Australian Government ISM where relevant. Align classification, retention and evidence handling with information sensitivity. Keep residual risks visible, with responsibility for treatment or acceptance.
Automation can repeat an incorrect decision as efficiently as a correct one. Validation, approvals and exception handling ensure errors are detected, assigned and resolved.
Framework alignment supports compliance; it does not itself establish certification or compliance for every system or obligation.
Identity / Access / Security / Governance04 / Security and managed operations
Effective security operations need context: who is acting, what access they hold, what information they can reach and whether their activity is expected. UNIFY connects identity expertise with security engineering to investigate threats and address the control weaknesses behind them.
Context → Triage → Response → Reporting → Continual improvement
As a Microsoft Solutions Partner, UNIFY connects Entra access controls with Sentinel and Defender detection, investigation and response. Purview adds classification, sensitivity labels, data loss prevention and information governance. We design and tune these capabilities around risk, existing investments and the ability to operate them.
MANAGED IAM
Support platforms, integrations and lifecycle processes through incident, request and change management. Maintain configuration, monitoring and operating knowledge so business changes flow into appropriate access.
MANAGED IGA
Operate reviews, certification and workflows. Onboard applications, refine roles and policies, test releases and help business owners resolve exceptions. Extend governance coverage as requirements change.
Monitoring, triage, investigation and response, supported by threat intelligence and executive reporting. Identity context helps assess activity and coordinate action. Detection rules and response processes evolve as systems, access patterns and threats change.
Agree coverage, escalation, response authority and ownership with internal teams and existing providers. Documentation, knowledge transfer and service reviews support continuity. Leadership reporting makes incidents, exceptions, actions and further investment needs visible.
A certified information security management system covering identity management and Zero Trust management consulting, software development and hosting services.
The service has completed an IRAP assessment against the Australian Government Information Security Manual. Supporting assurance material is available under appropriate confidentiality arrangements.
Identity / Access / Security / Governance05 / Selected delivery evidence
Experience across local government strategy, national digital identity, enterprise governance and security operations demonstrates UNIFY’s ability to shape investment decisions, deliver complex change and sustain services beyond implementation.
MICROSOFT-PUBLISHED CUSTOMER STORY
UNIFY worked with DIA and Microsoft to migrate RealMe to Microsoft Azure AD B2C, supporting a national digital identity service. Microsoft’s published account documents the programme’s scale and the final migration.
Venkat Maddali, Identity and RealMe Architect, DIA, in Microsoft’s 2021 customer story.
The service launched in July 2021. Figures describe that programme, not current usage or unique citizens.
LOCAL GOVERNMENT / STRATEGY
Assessed identity and HR systems and developed a five-year, Zero Trust-aligned IAM strategy and roadmap spanning IT, operational technology and IoT.
Demonstrates: specialist advice connecting a complex environment with a staged modernisation plan.
Read the published storyCOMMONWEALTH / INVESTMENT PLANNING
Assessed MIM, Active Directory, SAP HCM and authentication, including Essential Eight benchmarking. Defined a target-state vision and five-year roadmap with priorities and dependencies.
Delivered: an approved modernisation planning foundation.
Read the published storyFINANCIAL SERVICES / GOVERNANCE
Managed Saviynt IGA operations, incident and service support, and process improvement. Includes Priority 1 incident coverage and collaboration on ServiceNow ticketing.
Demonstrates: sustained governance operations in a regulated enterprise.
Read the published storyCOMMONWEALTH / SECURITY OPERATIONS
24/7 SOC services with NV1-cleared Australian analysts, threat monitoring, triage, escalation, automated containment and reporting.
Demonstrates: personnel, processes and accountability to protect sensitive information.
Read the published storyIdentity / Access / Security / Governance06 / Client footprint
Selected organisations supported through strategy, implementation, managed identity, governance and security services.
Representative organisations shown. Engagement scope varies by organisation.
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