Customer need

After merging multiple agencies, DCCEEW needed to consolidate 6,000+ staff identities into a single authoritative system while modernising and securing identity governance.

Our Solution

Integrated Aurion HR, Microsoft Entra ID and UNIFYConnect for automated lifecycle management.

Provisioned into ServiceNow and line-of-business apps, ensuring secure joiners/movers/leavers processes.

Applied automated de-provisioning, compliance controls, and scalable cloud-first design.

Outcome

DCCEEW achieved measurable security, efficiency, and compliance improvements — with accounts provisioned in minutes, orphaned accounts eliminated, and legacy systems retired.