Twenty-four hours a day, seven days a week, Unitywater’s priority is providing their customers with a high-quality, safe and reliable water and sewerage service that is economically and environmentally sustainable. They:
- maintain and supply drinking-quality water to homes, businesses and public areas
- collect, treat and dispose of sewage
- build, manage, operate and maintain their sewerage and water infrastructure
- manage trade waste from their business and industrial customers
- provide around-the-clock response to sewerage and water emergencies
- manage customer and stakeholder enquiries
- issue and manage customer accounts
- provide responsive 24/7 incident, media and public information to ensure that our communities are prepared, informed and supported as needed
- provide returns to our participating councils.