Twenty-four hours a day, seven days a week, Unitywater’s priority is providing their customers with a high-quality, safe and reliable water and sewerage service that is economically and environmentally sustainable. They:

  • maintain and supply drinking-quality water to homes, businesses and public areas
  • collect, treat and dispose of sewage
  • build, manage, operate and maintain their sewerage and water infrastructure
  • manage trade waste from their business and industrial customers
  • provide around-the-clock response to sewerage and water emergencies
  • manage customer and stakeholder enquiries
  • issue and manage customer accounts
  • provide responsive 24/7 incident, media and public information to ensure that our communities are prepared, informed and supported as needed
  • provide returns to our participating councils.

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