How does it work?
UNIFYConnect integrates with Frontier Software chris21/ichris to manage identity lifecycle processes. It automatically creates, updates, and disables accounts in your corporate directory based on changes in chris21. When an employee is added in chris21, a new directory account is created. Similarly, updates to existing employees are synchronized, and accounts are disabled upon termination.
Which corporate directories does it support?
UNIFYConnect supports Microsoft Entra ID, Active Directory, and other identity management platforms. If your directory is not listed, contact us to discuss future support options.
How does onboarding work?
UNIFYConnect monitors chris21 for new employees and provisions accounts automatically. Accounts become active on the employee’s start date and can be used for role-based access control, group memberships, and licensing.
How does offboarding work?
When an employee’s termination date is reached in chris21, UNIFYConnect automatically disables the corresponding directory account to prevent further access.
How does it handle role or department changes?
If an employee’s position, title, or manager changes in chris21, UNIFYConnect updates their directory account accordingly. This ensures accurate group memberships and access permissions.
Does this improve security?
Yes. UNIFYConnect helps eliminate orphaned accounts, ensures precise access control, and supports Essential 8 & AISM compliance.
What do I need to have?
You must have:
- Frontier Software chris21/ichris (BRE v7.1.21 or later).
- A corporate directory (Microsoft Entra ID, AD, or other supported IDAM solutions).
- Internet connectivity for cloud-based solutions or a UNIFYConnect Agent/VPN for on-premises environments.
Do I need to install anything?
If chris21 and your directory are cloud-based, no installation is needed. For on-premises deployments, a UNIFYConnect Agent or VPN connectivity may be required.
Where is the service hosted?
UNIFYConnect is a cloud-based service hosted in Microsoft Azure, with data centers in Australia East, Australia Southeast, and other regions as required.
How secure is the service?
UNIFYConnect follows ISO 27001 security standards, ensuring data encryption at rest and in transit. Each customer’s data is stored separately.
How frequently does synchronization occur?
Synchronization schedules are configurable based on business needs. Contact UNIFY Solutions to optimize your sync frequency.
How do I manage Microsoft 365 Licenses?
Microsoft Entra ID supports Group-Based Licensing (GBL), assigning licenses based on group membership. Learn more at Microsoft Docs.
Why choose UNIFYConnect for chris21 instead of building our own solution?
- Rapid deployment with a fully supported cloud-based service.
- Seamless integration with chris21 and identity platforms.
- Ongoing updates and compliance with security standards.
- No reliance on internal developers for maintenance.
- Real-time, bi-directional synchronization between chris21 and Entra ID/AD.
Is payroll data accessed?
No. UNIFYConnect only uses Frontier Software-approved integration methods. Payroll data remains inaccessible under recommended security settings.
How do I get support?
- 24/7 access to UNIFY’s knowledge base.
- Direct issue tracking in the UNIFY Support System.
- Expert assistance from UNIFY engineers.
- Regular health checks to monitor system performance.
What if I don’t meet all prerequisites?
UNIFY offers readiness assessment services, including:
- Active Directory data cleansing.
- chris21 integration assessments.
- Network and security setup assistance.
What staff are needed for deployment?
- HR Stakeholder (for chris21 access and validation).
- IT Admin (for directory administration and security settings).
- Networking Specialist (if VPN or agent setup is required).
More questions?
Let us know! Our team is ready to help.