Mastercard announced on Tuesday (17 November 2020) a strategic partnership with Optus to integrate Mastercard’s digital identity service, ID, with the My Optus app. As the first telecommunications provider to adopt ID, Optus will enhance their digital-first customer experience by allowing Optus customers to create a reusable, secured and verifiable digital identity, which can be used when purchasing new devices, making account changes, and buying additional services. As the ID network grows, Optus customers will then use this ID to engage in digital transactions with other services and goods providers.

Optus' partnership with Mastercard provides our customers with the option to embrace the benefits of a digital identity, not only when they interact with us, but with other organisations too. ID solves pain points for our customers, such as protecting their identity, while at the same time simplifying the verification of their identity, giving them more control over their personal information and streamlining transactions.
Vaughan Paul
Optus Vice President, Digital Consumer
Singtel Optus Pty Limited
This collaboration builds on Mastercard’s commitment to improve how people manage and use their digital identity, providing a more efficient way to interact with businesses and service providers in the physical and digital worlds. Collaborating with trusted technology providers, such as Optus, is critical for Mastercard as we advanced the delivery of a globally scalable digital identity service.
Ajay Bhalla
President of Cyber and Intelligence

UNIFY is a firm believer in the future of digital identity being user-centric, secure, and verifiable. We are pleased to play a part in bringing the Mastercard Vision to reality.

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Vaughan Paul, Optus Vice President, Digital Consumer, profiled the Optus and Mastercard partnership for the Mastercard ID service and discussed some of the complexities of digital identification.